Trump Train Hoodie Refund Policy
At Trump Train Hoodie, we are committed to delivering your purchase in a timely manner. However, if your order does not arrive within 30 days of the purchase date, you are eligible for a full refund under the following conditions.
All Sales Are Final
Please note that all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. The only exception to this policy is if your order does not arrive within 30 days of purchase, as outlined below.
Eligibility for a Refund
- Delayed Shipment: If your Trump Train Hoodie has not been delivered within 30 calendar days from the date of purchase, you can request a full refund.
- Verified Delay: The 30-day period is counted from the purchase date and verified by the tracking information provided. If shipping updates indicate a delay beyond our control, we will immediately initiate the refund process upon your request.
Refund Process
- Request Submission: To request a refund, please contact our customer service team at [support email] with your order number and any relevant tracking information.
- Refund Approval: Upon verification of the delay and confirmation that the item has not been delivered, your refund request will be approved within 3-5 business days.
- Refund Method: Once approved, your refund will be issued via the original payment method. Please allow 5-10 business days for the refund to appear on your statement, depending on your financial institution.
Exclusions
- This refund policy applies only to delayed shipments. If the product has been delivered but is subject to other concerns (e.g., damage, incorrect item, etc.), please refer to our general return policy.
- Shipping delays caused by incorrect shipping addresses provided by the customer are not eligible for refunds under this policy.
Contact Us
If you have any questions or need assistance, feel free to reach out to us at neil@gringoapp.com. Our customer service team is here to help!
Thank you for shopping with Trump Train Hoodie!